Cassa Hotel Times Square
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+1 888-539-1781
Address
515 9th Ave, New York, NY 10018, USA, New York, usa
Listed in Categories
usatalika
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About the Business
A 7-minute walk from the nearest subway station, this high-end hotel in Hell's Kitchen is an 11-minute walk from Times Square and a mile from the Jacob K. Javits Convention Center.
Modern, airy rooms come with free Wi-Fi and 48-inch flat-screen TVs, plus minibars and coffeemakers; loaner iPads are also available on request. Suites add sitting areas.
There's an intimate wood-paneled bar, as well as a rooftop terrace with a bar, a garden and a hot tub. Additional amenities include a gym, a business center, and meeting space for up to 175 people. Spa services are available for an additional fee. Pets are welcome with prior notice (surcharge).
Reviews from google
Location & Hours
| Mon | 24 hours - 24 hours |
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| Tue | 24 hours - 24 hours |
| Wed | 24 hours - 24 hours |
| Thu | 24 hours - 24 hours |
| Fri | 24 hours - 24 hours |
| Sat | 24 hours - 24 hours |
| Sun | 24 hours - 24 hours |
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Andy Hayward
02 Jul, 2024Careful the name has changed. Great location, clean rooms, very friendly staff. Lovely roof garden but no bar, good gym.
Sam Maerien
20 Sep, 2023My recent stay at this New York hotel was a bit of a mixed experience, with both positives and negatives to consider. Let me break it down for you. Firstly, the room size left something to be desired. They appeared smaller in reality compared to the pictures online. While this wasn't a deal-breaker, it was a bit disappointing, especially if you're used to spacious accommodations. Next, the bathroom floor could have been cleaner. It's always a letdown to encounter cleanliness issues, and it was a notable drawback during my stay. The air conditioning unit also had its quirks. It was effective at keeping the room cool, but it made quite a racket. If you're a light sleeper, this could potentially be a nuisance. On the upside, there was minimal noise from the outside, which allowed for a relatively peaceful night's rest. This was a definite plus, considering the bustling nature of New York City. When it came to the hotel's staff, they were friendly but seemed to be on autopilot. While they did ask how our stay was going each evening, their attention quickly shifted back to their computer screens before we could even respond. This lack of personal engagement was a noticeable aspect of the service. In terms of value for money, I have to admit that there may be better choices in New York City. The combination of room size, cleanliness, and service didn't quite justify the price tag for me. On a positive note, the hotel is conveniently located for exploring the city. Its central position made it easy to navigate and access various attractions. In conclusion, this New York hotel has its pros and cons. If you're primarily looking for a well-located base to explore the city and don't mind sacrificing some room size and personalized service, it might be worth considering. However, if you prioritize a more spacious and immaculate accommodation experience, you may want to explore other options in the city that offer better value for your money.
Tatyana Fedorikhina
31 Oct, 2019The location is good and the view from the roof is cool in good weather. The reception staff was friendly and helpful. The room is basic and the first night we did not get the full set of towels, but the second night we got the towels. The bed is not very comfortable. The shower is very awkward. The breakfast is very cheap. Somebody needs to teach them how to make scrambled eggs so they are not a tasteless glob.
Jalan W B
23 Sep, 2018It was hard to find even with turn by turn GPS. Staff was really nice. Hotel rooms were dingy and not well appointed. Diana helped us during check in and was great. Michael provided excellent service when we got in after an outing. However for the price - the rooms were dingy and the bathrooms needed maintenance. The walls were scuffed and appeared dirty though the room was well cleaned. We couldn’t figure out what it was besides the dirty walls but realized there was no art work or anything to make it feel “home-like”. Our room window overlooked a sketchy patio where music played all night though it wasn’t the rooftop deck. We would not stay here again nor would we recommend it to others despite the good customer service. Breakfast was good and simple.
Thuy Thu
20 Aug, 2019I had nice and friendly moments at hotel I spent two nights at the hotel and very happy with my time here. I really impressed by the friendly receptionist here- Ms. Lucy. We were a group of 4 ( 2 adults and 2 kids), at that time, we just could book queen bed as other rooms were not available. the queen bed was quite small for us, so she arranged an extra bed for us to help us have a comfortable time here. besides that, the hotel facilities are good with cozy and modern interiors, the bath gel, and shampoo's scent are quite nice. The hotel also offers breakfast which i think it is good for the offering price.(several drinks, cereal, milk, fruits, eggs, water etc)