Orangetheory Fitness

4.6 130 Reviews

Drop a Mail

[email protected]

Call Us

+1 646-838-1020

Address

605 3rd Ave, New York, NY 10158, United States, New York, usa

Listed in Categories

Fitness

About the Business

"Orangetheory Fitness in New York, NY offers heart rate zone training that delivers a smarter way to work out. Experience an expertly designed, full-body group workout combining cardio and strength training with real-time tracking for measurable results you can see and feel. Here in New York, your heart rate sets the pace, enabling our triple-certified coaches to get you into the optimal zone. The result is a personalized fitness experience tailored to your fitness level."

Reviews from google

Missy Johnston

18 Sep, 2024

I was in NYC from Jacksonville FL for 6 days last week. I was so blessed to find this OTF studio at East 39th. From the front desk team (Shayla and others) to the coaches (Alex, Brian and King Hancock)…they all welcomed me and coached with excellence! I am a 6-7 day/week OTFer and this studio is one of my favorites!!! I took 6 classes while I was there! Thank you! I will be back!

Shira

14 Aug, 2024

This gym is just special. It’s so hard to find a community type environment in the city but this location does it. The people who work at the front desk make it a point to learn your name and are so friendly and helpful. When my friend who I came with was moving to Florida, they made her a goodbye sign and left it on her rower- it was so incredibly sweet- above and beyond! Winter is also an amazing instructor and pushes me but at the same time is so sweet and will always check in on me if I’ve missed a week. It’s just very inclusive and welcoming- Overall I love this gym!!!

Benjamin Walker

09 Jul, 2024

I was initially very pleased with the services provided here at OTF on 39th. The staff were friendly and professional, and the coaching was fun. However, upon deciding that I wanted to focus less on Interval training and more on weight training, I elected to cancel my membership. No avenue exists to cancel except via phone. I called to cancel, and management tried to convince me to "suspend" my membership (which I agreed to do, in case my weight training didn't work out for me). I was told by management that I could suspend for 2 months and cancel at any time within that period (no penalty or further charges). I even specifically asked if I had a duty to inform IN ADVANCE that I would be cancelling during the 2-month suspension of my account. I was told I did not have to. It turns out, in my haste to meet the 30-day deadline for the following month, I signed the suspension agreement and returned it to OTF. That the document says I have to notify staff 30 days before that I intend to cancel (which I thought I had done on April 10th) essentially making this a "suspension" for a month, not two. The lesson here is this - You CANNOT trust what is promised to you on the phone by the management here. They're inducing you to whatever they can to continue to charge you for services you will not use. Even when I called in to cancel, they "offered" to not charge me for following month (even though I'm "successfully cancelling" 30+ days before that date!!). Wish this had worked out differently but it was predatory in the end.

Angela Sun

01 Feb, 2024

Not for the actual class, it was a good workout! More on the customer service - beware if you're signing up for their promotions, they often have tricky details to understand! I wanted to transfer to this studio but was on a promotion to get a free month in my original studio. However after waiting TWO WEEKS for a response (and i was the one chasing this response the entire time!), they tell me they won't honor the promotion - which was advertised nationwide on their website!! They don't seem to value their members or find solutions to honor promotions at all. Find a studio or a gym that'll treat their members and eager prospective members better.

Katherine Martinez-Fuentes

24 Jul, 2023

I’ve been to various OT and I just started going to the one on 39th st. It was a great first experience. The instructor was Alex and I appreciate that he made sure everyone had the right form and doing the exercises properly. I also liked the music. Clean studio and great energy.

Location & Hours

Mon 12 am - 07.30 pm
Tue 06 am - 07.30 pm
Wed 06 am - 07.30 pm
Thu 06 am - 07.30 pm
Fri 06 am - 07.30 pm
Sat 06 am - 07.30 pm
Sun 09 am - 12 pm

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